Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS)

About the service

We provide a service for children and young people with Special Educational Needs and/or a disability between the ages of 0-25. We offer:

  • Confidential helpline information and advice
  • One-to-one work by caseworkers with parents and/or young person
  • Signposting to relevant services locally and in nearby boroughs
  • Support in meetings at schools or colleges, Team Around the Family meetings, and multi-agency meetings
  • Support on the Education, Health and Care Process including requesting statutory assessment, help with Section A, and reviewing the draft Plan
  • Help with the child/young person’s school placement
  • Advice and support on school exclusions
  • Training and workshops on a wide range of topics
  • Help with your paperwork
  • Liaising with educational settings such as early years’ settings, schools, colleges, etc.

We provide information on the following:

To contact us please email enquiries@epandc.org.uk , call 020 8373 6273 or fill out our contact form.

For further information, please download:


SENDIASS Best Practice Information Sheet


As a professional myself, it was astounding how hard it was to negotiate the system. The support that was provided by SENDIASS was invaluable.
I feel very empowered. I feel I am not alone and there is hope for my child. I feel someone is listening and know my worries and concerns. The session has been life-changing.
The service has helped a lot, especially in writing letters. I wouldn’t know where to turn to without the service.
Really grateful for the support provided. My child has stabilised and everything required is now in place.
I am very grateful for the time and effort you put in for me and it gives a real feeling of confidence to me as a parent in making an informed decision and in gaining a good understanding of the process as it can be rather intimidating at times.
Both children are now at school. I could ask questions at any time and the team would help me.
The caseworker was on the ball all the time for me. She gives good advice and always calls me back promptly.
The staff really helped me. I didn't know how to help my son. They pointed me to the right people who could help him.
They were informative & helpful on my child’s EHCP. Couldn't have done it on my own. I was very satisfied when finished.
The service was outstanding from start to finish. They were very quick to respond, and gave suggestions and impartial guidance.